Privacy Policy

Grupo Eslabón

Last updated: 29-11-2025

At Grupo Eslabón ("we", "the Company"), we value the privacy and protection of the personal data of our users, customers and visitors ("you", "user"). This Privacy Policy describes how we collect, use, store and protect the information we receive through our website and our digital channels.

01.Information we collect

We may collect the following categories of data:

User-provided information

  • Name and surname
  • Email address
  • Phone number
  • Company / organization
  • Query information (e.g., part numbers, technical descriptions, quotation requests)
  • Any messages or data you enter in contact or inquiry forms

Automatically collected information

When you browse our site, we may collect:

  • IP address
  • Device type and browser
  • Pages visited and time spent
  • Cookies and similar technologies
  • Performance and analytics data

Information from third parties

In some cases we may receive data from suppliers, integrators or analytics services, always complying with current legislation.

02.How we use the information

We use the data to:

  • Process queries and quotations
  • Provide technical, commercial and logistics services
  • Optimize the site experience
  • Improve our products, processes and internal systems
  • Send operational, commercial or technical communications (only when appropriate)
  • Comply with legal or regulatory obligations

We do not sell or commercialize personal data to third parties.

04.Sharing information with third parties

We may share data only with:

  • Technology service providers (hosting, email, forms, analytics)
  • Logistics and aeronautical suppliers linked to parts management
  • Legal, accounting or regulatory advisors
  • Competent authorities when required by law

All third parties are required to handle the information confidentially and in accordance with this Policy.

05.Cookies and similar technologies

We use cookies to:

  • Improve site performance
  • Remember preferences and settings
  • Analyze site usage (Google Analytics or similar)

Types of cookies we use

Necessary cookies

Essential for the website to function. They include session cookies and basic preferences.

Siempre activas

Analytics cookies

Vercel Analytics: Helps us measure site performance and understand how users interact with our content.

🔍 Vercel Analytics

Recopila métricas de rendimiento, páginas vistas, y navegación del usuario de forma anónima.

Functional cookies

Google Authentication: Enables secure login and user account management.

🔐 Google Authentication

Permite inicio de sesión seguro mediante Google OAuth 2.0. Almacena tokens de autenticación y sesión.

You can manage your cookie preferences at any time from our cookie banner.

You can configure your browser to block cookies, although this may affect the experience.

06.Information security

We implement technical and organizational measures to protect data against:

  • Unauthorized access
  • Alteration or loss
  • Misuse

However, no transmission or storage system is 100% secure, and we cannot guarantee absolute security.

07.Data retention

We retain personal data only for as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Comply with aeronautical regulations and legal obligations
  • Resolve disputes or execute agreements

08.User rights

As the data subject, you have the right to:

  • Access your personal data
  • Rectify incorrect or incomplete information
  • Request deletion of your data (when applicable)
  • Object to processing
  • Request limitation of the use of your data
  • Withdraw consent (when processing is based on it)

To exercise these rights, write to us at:

privacidad@grupoeslabon.com

09.International transfers

Since we operate with suppliers and global networks, your data may be processed in other countries. In those cases, we apply protection measures equivalent to Argentine and international standards.

10.Updates to this Policy

We may modify this Privacy Policy when necessary. The current version will always be the one published on our site, indicating the date of last update.

11.Contact

If you have questions or want more information, you can contact us at:

privacidad@grupoeslabon.com

¿Tenés dudas sobre tu privacidad?

Estamos comprometidos con la transparencia y protección de tus datos.

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