Privacy Policy
Grupo Eslabón
Last updated: 29-11-2025
At Grupo Eslabón ("we", "the Company"), we value the privacy and protection of the personal data of our users, customers and visitors ("you", "user"). This Privacy Policy describes how we collect, use, store and protect the information we receive through our website and our digital channels.
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01.Information we collect
We may collect the following categories of data:
User-provided information
- Name and surname
- Email address
- Phone number
- Company / organization
- Query information (e.g., part numbers, technical descriptions, quotation requests)
- Any messages or data you enter in contact or inquiry forms
Automatically collected information
When you browse our site, we may collect:
- IP address
- Device type and browser
- Pages visited and time spent
- Cookies and similar technologies
- Performance and analytics data
Information from third parties
In some cases we may receive data from suppliers, integrators or analytics services, always complying with current legislation.
02.How we use the information
We use the data to:
- Process queries and quotations
- Provide technical, commercial and logistics services
- Optimize the site experience
- Improve our products, processes and internal systems
- Send operational, commercial or technical communications (only when appropriate)
- Comply with legal or regulatory obligations
We do not sell or commercialize personal data to third parties.
03.Legal bases for processing
We process personal data under the following legal bases, as applicable:
- Execution of a contract or user request
- Legitimate interest of the company (e.g., improving our services)
- Compliance with legal obligations
- Explicit user consent, when required
06.Information security
We implement technical and organizational measures to protect data against:
- Unauthorized access
- Alteration or loss
- Misuse
However, no transmission or storage system is 100% secure, and we cannot guarantee absolute security.
07.Data retention
We retain personal data only for as long as necessary to:
- Fulfill the purpose for which it was collected
- Comply with aeronautical regulations and legal obligations
- Resolve disputes or execute agreements
08.User rights
As the data subject, you have the right to:
- Access your personal data
- Rectify incorrect or incomplete information
- Request deletion of your data (when applicable)
- Object to processing
- Request limitation of the use of your data
- Withdraw consent (when processing is based on it)
To exercise these rights, write to us at:
privacidad@grupoeslabon.com09.International transfers
Since we operate with suppliers and global networks, your data may be processed in other countries. In those cases, we apply protection measures equivalent to Argentine and international standards.
10.Updates to this Policy
We may modify this Privacy Policy when necessary. The current version will always be the one published on our site, indicating the date of last update.
11.Contact
If you have questions or want more information, you can contact us at:
privacidad@grupoeslabon.com¿Tenés dudas sobre tu privacidad?
Estamos comprometidos con la transparencia y protección de tus datos.
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